OVERHEATS, WEAK SUCTION, LOUD AS ALL GET OUT
This is a monstrosity. The suction is weak and it overheats after five minutes of use. Trying to empty the canister is a pain. the decibel level is ungodly despite it's soft-suck performance. Little pieces of cookie crumbs feel safe and secure on my floor when this blue basterd approaches. For they know, their minuscule weight is still too heavy for the mighty Shark: The Pride of Wal-Mart. Mine didn't even come with the crevice tool even though it said it was included on the box. The vacuum itself is heavy and the detachable hose is about one foot long. It feels like I am trying to vacuum the stairs with a baby elephant or a well endowed midget. Garbage, garbage, garbage! I rue the day I bought this piece of junk! God save us all!
Cannot get basic parts like a belt
The beater bar clogs up with dirt and hair as any vacuum will. However, you have to take screws out to remove the bar and clean it. Had something jam in the belt and eventually burned up the belt after only about 2 months of use.
You can't buy this belt anywhere, except by calling customer support on the phone. Took the first one back to the store sans belt and got a new one. I guess I have to keep doing this until they start carrying the belts somewhere you can get them.
Sorry shark, you dropped the ball on this one big time. CS stated that they don't sell enough of the parts to stock them in stores. However, these things are flying off the shelves. But they are going to loose their market if they don't carry parts.
Next time make sure you can get parts before you buy.
Bad belt design
This was a powerful little vacuum for a week or so until the belt broke. The instruction manual doesn't even mention a belt, let alone show how to change one or get a replacement. Finally someone in India tried to explain it to me on the phone. It is not only complicated but the belts cost almost 1/3 what I paid for the unit. Also their website does not support it. In disgust I've tossed the unit.
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